Terms & Conditions / FAQ's
1. We respect your privacy
We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
"Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
We will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
3. How we collect your personal information
4. Use of your personal information
We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
We may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of, the proprietor of this domain, its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to USA.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at .
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to . We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you come to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Events; Any events booked through Vivid Motorsports & have to be resechulded due to unforseen circumstances, your entry will be moved to next avaliable event. This can be done at any time & you may not be notified.
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
11. Membership change of mind policy
You have 5 business days to contact VIVID via email or mobile to cancel your membership if you change your mind, if this is done 50% will be refunded back to you. If you make contact outside of this time, nothing further can be done regarding your payment / membership.
Refund policy is listed on the event & are stricly followed.
Refunds for products are only applied if item is not received 60 days after intial purchase is made. Item must not damaged or broken & sent back. Item cost will only refunded not postage fee.
No other option is avaliable.
Vehicles must be race worthy. It is not always a condition (venue dependant) that you have a fire extinguisher, or a tow point but they are both highly recommended! If you do not have a tow point then you are required to nominate (with a large visible sticker) where you wish the tow rope to be hooked onto your car, front & back. No oil leaks, no loose items in the car, battery secure, good RWC condition tyres & working seatbelt / harness’. You must complete a vehicle equipment checklist before the event.
Driver and Passengers MUST wear either full racing suit or neck to wrist / neck to ankle clothing non-flammable cotton, or wool, No Nylon. Proper enclosed footwear – non-flammable. No thongs or sandals. Helmets must comply with current Australian Standard must be worn (ASA or Snell Sticker)
All vehicles must have and effective muffler fitted to the vehicles exhaust system in a manner which will reduce the engine noise. Maximum noise level is 75dba.
Passengers are allowed but must sign a Passenger indemnity form. The clothing requirements are listed above in point 4. They will also receive an armband, which must be shown to the Grid Marshall prior to entering the Track.
TIMING - Venue Dependant
You will receive a timing Transmitter when you sign on. This is too placed inside the car. PLEASE MAKE SURE THAT YOU RETURN THE TRANSMITTER PRIOR TO LEAVING THE CIRCUIT OR YOU WILL BE CHARGED.
Times can be downloaded from www.natsoft.com.au after the end of the day, or viewed via the Natsoft Live Timing Feed on the Natsoft website.
TRACK TIME - Venue Dependant
Each driver should get a minimum of 5 sessions for the day. That is dependent on the number of recoveries and break downs that occur during the day.
Any damages caused to track, surface or structures at venue which aren’t deemed general wear and tear will be charged accordingly to the entrant.
For further information not shown here please speak to an official or a member of staff.